Job Posting
Front Office Coordinator / Medical Assistant - GlowPharm MedSpa and Wellness Clinic
About Us
GlowPharm MedSpa and Wellness Clinic at Russell County Hospital is an upcoming destination for wellness, beauty, and rejuvenation, anticipated to open in early fall 2026. As an extension of the hospital, we will combine medical expertise with spa-level care to offer a comprehensive approach to overall wellness. We are seeking a skilled and compassionate Front Office Coordinator / Medical Assistant to join our team and help shape an exceptional experience for our future patients and guests.
Position Summary
The Front Office Coordinator / Medical Assistant is the first point of contact for our clients and plays a vital role in both administrative and clinical support. This position is ideal for someone who is professional, detail-oriented, and enjoys working in a patient-centered environment.
Key Responsibilities
Front Office Coordination
•Greet patients and visitors in a professional, welcoming manner.
•Manage scheduling, appointments, and patient check-in/check-out.
•Answer phones, respond to inquiries, and provide accurate information about services.
•Handle payments, billing, and maintain patient accounts.
•Support spa promotions, events, and retail product sales.
Medical Assistant Duties
•Assist providers and nurses with patient prep and procedures as needed.
•Take and record vital signs, update patient charts, and maintain medical records.
•Ensure rooms are stocked, organized, and sanitized between treatments.
•Maintain compliance with hospital safety, infection control, and confidentiality standards.
•Provide patient education and aftercare instructions under provider supervision.
Qualifications
•High school diploma or equivalent required.
•Previous experience in medical office, spa, or healthcare setting preferred.
•Medical Assistant certification or relevant clinical experience strongly preferred.
•Strong customer service skills with professional demeanor.
•Excellent organizational and multitasking abilities.
•Proficiency with computers, scheduling software, and electronic health records.
What We Offer
•Competitive pay and benefits through Russell County Hospital.
•Discounts on spa services and skincare products.
•A supportive, collaborative work environment.
Physical Requirements:
• Ability to sit and stand for extended periods throughout the workday.
• Frequent use of hands and arms for typing, phone use, and assisting with clinical tasks.
• Ability to bend, reach, and lift up to 25 pounds as needed.
• Ability to move between front office and clinical areas efficiently.
Mental & Cognitive Requirements:
• Strong organizational and multitasking skills in a fast-paced environment.
• Ability to communicate clearly and professionally with patients, providers, and team members.
• Attention to detail for scheduling, documentation, and patient intake processes.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Basic clinical understanding and ability to follow instructions for assisting with procedures and patient care.
Additional Information
Position Type : Full Time
Shift : Day
Ref Code: 04152026
Closing Date: 05/31/2026
Contact Information
Jansen Reader - Director of Operations
Email: jreader@russellcohospital.org |
